Kenya - Embassy of Brazil Career Opportunity 2014

The Embassy of Brazil is seeking an experienced professional to fill the position of Consular Assistant.

University Graduate Vacancy ( Business Administration)

Tilo Lani is an upcoming online market place launching at the end of this month. We specialise in Afro Chic fashion and feature African Boutiques and Designers to a Local and Global audience.

We are in need of a University Graduate who has a strong interest in fashion and business to help with administration work including the organizing of; deliveries of items, pick up and drop off of clothes from designers, manning the work telephone and other similar tasks.

This individual needs to have a strict attention to detail, be proactive, punctual, organized and have a strong sense of initiative and independence in the work place.

Assistant Registrar - Africa Nazarene University (ANU)

Africa Nazarene University (ANU) is a Chartered Christian University that integrates faith with learning to produce well rounded individuals who are able to meet challenges of their times. It is sponsored by the Church of Nazarene, an international Protestant denomination grounded in the Wesleyan holiness tradition. 

Applicationsare invited for the below named post:

Assistant Registrar

Qualifications:
• Applicants must be holders of a Masters degree in Education or its equivalent from a recognized institution.
• In addition they must have at least three (3) years relevant experience in an institution of Higher Learning.
• They must be Computer literate.
• Those with Bachelor degree in Education or its equivalentand have at least five (5) years administrative experience in institution of Higher Learning may also be considered.

Duties and responsibilities:

Finance & Admin Manager Vacancies

Finance & Administration (F&A) Manager – Evaluation Services & Program Support for USAID / Kenya & USAID / East Africa

Description:      
The QED Group, LLC is a full-service international development firm that provides practical solutions to social problems through sound analysis, proven management techniques, and creative implementation. 

Finance and Administration Manager Jobs in Kenya

Company: M Mantle & Co. Limited
Job title: Finance and Administration Manager
The Mantle Group works with businesses, nonprofits, donors and foundations committed to helping Africa become the greatest story of this century. 

We work with clients to help them solve their most important challenges - growth, profitability, and impact. 

We deliver specialist strategic and business advisory services through our consulting practice; and talent development through our training business. 

We work with a broad spectrum of clients ranging from financial institutions, small growing businesses and development agencies and their programs.

About the job
This role is responsible for ensuring that we provide our clients with adequate financial management arrangements including Budgeting & Forecasting; Financial Accounting; Funds Flows; Internal Controls, Policies & Procedures; Financial Reporting & Regulatory Compliance; and Auditing. 

You will be required to ascertain that our clients’ finanical management arrangements ensure that funds are utilised for their intended purposes and in the most efficient manner possible in line with their financial and reporting guidelines.

Key responsibilities     Provide financial management and make arrangements concerning the grants  to clients including but not limited to processing payments and disbursements, maintaining financial records, financial reporting, instituting and applying procurement, inventory and payroll procedures that comply with international standards and the clients’ procurement rules.
    Perform periodic bank reconciliations for funds deposited in the custodial bank accounts, track funds received by Donors and record transactions in their specific programs.
    Implement the clients’ procurement rules; Donor financial and reporting rules, and ensure that these rules are followed.
    Process periodic and emergency requests for funds from clients as per mandate.
    Ensure timely and accurate disbursement of funds to the clients through the use of methods and procedures for payment that minimize the lapsing of funds available under any grants.
    Request and review client internal periodic financial reports including supporting documentation.
    Prepare and submit periodic & financial reports against tight deadlines for individual donor programs to each donor with the frequency and in the form required by such donors with respect to each grant, award and contract.
    Work co-operatively and in a timely manner with our clients to implement the activities and responsibilities described in contract agreements.
    Analyze budgets submitted to donors/funders for variances against projected and actual expenses for individual projects.
    Perform verification of expenditures proposed to ensure they are only for intended and permitted purposes under each grant.
    Prepare and provide needed additional information to clients and donors / funders.

Requirements
    A Bachelor’s Degree in Finance, Business Management or Accounting
    Fluency in both English and Somali Languages, written and spoken.
    Minimum Grade B in KCSE
    Currently pursuing ACCA Part 2 or CPA Section 2
    Experience in Financial Management
    Experience in managing client relationships
    Experience with Donor reporting or knowledge and ability to apply financial rules and regulation procedures in the Donor environment will be an advantage
    Well organized with ability to multi-task and prioritize in order to meet tight deadlines.
    Results driven and achievement oriented
    Ability to work independently and as part of a team with minimal supervision
    Attention to detail
    Proficiency in Microsoft office applications

JM Mantle offers an exciting career opportunity in a great work environment with a competitive salary and extremely generous bonus for our top achievers.

If you just read about yourself... we definitely want to hear from you!

Kindly complete and submit your application on the following link:  http://mantlegroup.theresumator.com/apply/kds7Uo/Finance-And-Administration-Manager.html?source=Kenyan+Jobs

Administrative Secretary Career Openings

This is an entry level position: hence the incumbent is expected to perform a variety of receptionist related duties and other secretarial clerical work.

Key Requirements
•    A diploma in business management or higher
•    At least two years of secretarial or administrative experience or an equivalent •    Knowledge of clerical and office procedures
•    Good knowledge of English, grammar, spelling and punctuation
•    Ability to type accurately and proficiently
•    Ability to operate standard office equipment
•    Ability to set up and maintain filing systems
•    Ability to work independently and follow oral and written instructions
•    Proficiency in the use of Microsoft office, and internet.
•    High degree of discretion dealing with confidential information

Job Specification
Main duties
•    Receives incoming telephone calls, provides answers to routine inquiries and/or refers them to other personnel.
•    Assist in ongoing projects
•    Act a point of support for internal departments
•    Opens, sorts, and delivers mail within the administrative office.
•    Types a variety of routine documents.
•     Proofreads typed materials for accuracy
•    Maintains records and files.
•    Provides clerical and procedural support as needed.

Performs other related duties as required.

What we do? www.heavyengineering.co.ke

All applicants should send their resumes and cover letters by EMAIL quoting the job position including current and expect salary to:

The HR Manager, Heavy Engineering ltd, P.O Box 41437-00100 Nairobi

Email: careers@heavyengineering.co.ke

Not later than 27th May, 2013

HR Relationship Manager Job in Kenya - Co-operative Bank Of Kenya

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? 

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We are looking for dynamic, creative and self-oriented professional to fill the position of:

HR Relationship Manager

Job Summary:

The role holder is responsible for enhancing Business performance through appropriate advice, support and facilitation of robust, integrated people management strategies and processes.

He/she supports and manages the human resource relationship with a Division Head and/or a number of senior managers and the entire Bank as may be directed by the Director - Human Resources. 

The role also supports the HRD Managers and Staff in other Human Resource Initiatives and it is the focal point of HR contact with the allocated Divisions.

Main Duties:

1.  Recruitment and placement

• Partner with Manpower Planning to facilitate the implementation of challenging business plans/strategies through effective recruitment and deployment of staff in allocated Divisions with focus on staff optimization as well as review Manpower plans for allocated Divisions and ensure that they are refreshed as appropriate.

2.  Performance management – building a high performance culture

• Ensure that targets for allocated Divisions are SMART through sampling at the beginning of the year.
• Ensure quarterly reports reflect Business performance as well as facilitate end of year consistency checks.
• Work with Managers to ensure equity and consistency in relation to employee growth and reward decisions.

3.  Learning and Development

• Co-ordinate and at times administer the training and development projects and plans ( activities include training needs assessments and mitigations).
• In liaison with the training school, ensure that Learning and Development is an effective performance and culture intervention tool.

4.  Staff engagement

• Agree with Divisional Director annual engagement measures and intervention and follow through action plans with respective SBU heads.

5. Champion capacity building programs for sustainable business:

• To play an integral role in business transformation/change programs within HRD, allocated Divisions and the Bank at large.

6.  Employee Relations

• Be the primary contact for employee relations issues that may arise within the allocated branches. Work closely with Employees and Managers to resolve such issues.
• Advise the Managers and Employees on the Disciplinary issues and procedures and coordinate and facilitate the handling of employment litigation with the Employee Relations Manager.
• Ensure smooth termination process for employee, resignations and negotiated terminations as per the instructions of the Director -HRD.

7.  Administration

• Visit Branches/Departments and agree interventional Human Resource Management (half – yearly and as may be necessary).
• In liaison with Divisional/departmental/Branch/Unit heads, ensure that regular meetings for cascade of information are held.
• Review SBU/Branch meeting minutes for any Human Resource Related issues and resolve/cascade/escalate the same accordingly.
• In liaison with Divisional/departmental/Branch/Unit heads, ensure that leave plans are in place and are adhered to.

8.  People and Culture

• Champion the values of Co-op Bank culture in relationship encounters with staff and in relationship visits to the assigned departments.

Job specification:

The incumbent will be required to possess the following qualifications, attributes and skills:

• Must have a Degree in Human resources or a social science
• Masters degree in Human resources will be an added advantage
• Must be a member of IHRM
• Must have a minimum of five years working experience in a similar position.
• Must be a computer literate
• 35 years or below
• Must be willing to visit branches country wide.
• Excellent presentation, training and negotiation skills.
• Good knowledge of employment law as it pertains to Employment Act and CBA laws and regulations.
• Good presentation skills & excellent communications skills.

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below by 22nd March, 2013.

We are an equal opportunity employer.

Only the short listed candidates will be contacted.

Please quote this reference on your application and on the envelope: HR-RM/1/2013.

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi

Client Relationship Representatives - Horizon Contact Centers Jobs In Kenya

This is a fantastic opportunity for young, vibrant, talented individuals who have an interest in joining a successful global outsource insurance team. If you are looking to fast pace your career within this exciting field, providing great exposure and experience, followed by meeting the below requirements, then we would like to meet you.
 

Role Summary.
 

To provide telesales support with the aim to increase customer retention; cross-selling to increase average number of policies per client; handle customer enquiries promptly, efficiently and professionally across both inbound and outbound channels.
 

Duties.

• To call clients and confirm receipt of renewal notices received before renewal date in line with script
• Propose premium financing options to client in line with Company policy for late renewals and recoveries.
• To call clients to cross sell and/or up sell insurance products to clients who have renewed policies in line with cross selling script.
• Record information on reason for non-renewal or complaints
• Flag follow ups and book appointments with clients
• Send product information and/or proposal form to clients via email.
• Advise clients on premium payment options
• To actively participate in process improvement meetings as required
• Back office processing between teams.

Knowledge and experience.

• Degree or diploma
• Call center experience sales experience and/or international telesales experience will provide an advantage
• Sales experience or financial services experience will provide an added advantage
• 2-3 year work experience

Mandatory requirement.

• Must be willing to work shifts occasionally
• Fluent in English and Kiswahili – written and oral
• Good computer literacy skills
• Certificate of Good Conduct

If you believe this is an exciting and challenging opportunity for you; then please go to www.horizoncontactcenters.com for more details and to apply. 

An attractive fixed and variable remuneration is offered for this position. 

Only shortlisted candidates will be contacted. 

Closing date is Friday 02nd November 2012.

Office Messenger Job In Nairobi Kenya

We are a small law firm in Nairobi city centre Haile Selassie Avenue. We are looking for a person interested in messengerial work whose duties include:

• Making Tea. 
• Cleaning the office.
• Cleaning the washrooms.
•  Dispatching letters.
• Recording files  and in-comings.
• Getting files for incoming letters. 
• Getting Bring ups. 
• Errands. 
• Purchase.

Reporting at 7:15 a.m closing at 5:30

Email: hrpmndunguadvocates@gmail.com

Service Delivery Managers - Horizon Contact Centers.

3 Vacancies exist for service delivery managers.

Duties and Responsibilities:
 

Ensures is knowledgeable on the contents of SOW/SOP/SLAs for the various accounts and clearly understands the deliverables for each account.
 

Undertakes daily reviews of operational and quality management processes to identify gaps and areas of
improvement.
 

Carries out weekly reviews with the various Account Managers to ensure is fully aware of any challenges that are being encountered in meeting the SLAs and tracks performance of each Account.
 

Designs and/or recommends appropriate process improvements for operations and quality management for each account.
 

Oversees the implementation of these improvements and undertakes regular evaluation of these improvements to assess improvement in operational effectiveness and efficiency.
 

Critically analyses each account’s performance to interpret and identify trends; identify areas of improvement and value add services.
 

Prepares and presents consolidated monthly operational performance reports and recommends action plans for value add services to increase revenue streams.
 

Works closely with the operations and quality team to proactively suggest areas of improvement, and areas of possible increase in revenue streams for each account.
 

Prepares and presents quarterly strategic reports for each account for internal and client decision making purposes.
 

Responsible for strategic communication with the clients on Service Delivery and Customer Satisfaction.
 

Undertakes regular client VOC to calibrate client expectations viz-a-viz Service Delivery.
 

Education and experience:

1. A Bachelor’s degree.
2. Qualifications in project management will have an added advantage.
3. Minimum of 3 years of work experience in a Call Center environment managing teams.
4. Proficient in MS Office Suite and data analysis tools
5. Proven experience in process improvement and quality management.
6. Demonstrated experience in handling multiple clients and managing expectations of all stakeholders.
7. Experience in project management is desired but not mandatory.

Key competencies and attributes:

1. Strong quality and customer focus
2. A skilled negotiator with excellent conflict management skills
3. Process-driven and result oriented
4. Excellent written and presentation skills
5. Extremely detail oriented
6. Excellent analytical and project management skills
7. Works well in a team environment and able to organize and motivate teams.

If you believe this is an exciting and challenging opportunity for you; then please apply through www.horizoncontactcenters.comby Friday, 2ND Nov. 2012

Customer Service Respresentative

We are a Reputable General Insurance Firm with a strong regional presence in Kenya looking to urgently fill the following position:
 

Job Title: Customer Service Representative (Operations), Department: Customer Experience.  Reports To: Customer Experience Manager
 

Overall Responsibility.
 

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
 

Tasks, Duties and Responsibilities

1.       Manage the customer feedback programme

2. Manage the organizations customer loyalty programme
3. Deliver service and support to end-users both internally and externally
4. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
5. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
6. Provide internal training on products and services
7. Research required information using available resources
8. Follow standard processes and procedures
9. Identify and escalate priority issues as per Client specifications
10. Redirect problems to appropriate resource
11. Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
12. Follow up and make scheduled call backs to customers where necessary
13. Stay current with system information, changes and updates

Education,  knowledge and skills required

1. 1-2 years’ experience in customer service.
2. Business related degree or its equivalent.
3. Able to work independently and efficiently to meet deadlines.
4. Able to promptly answer support related email, phone calls etc.
5. Self-motivated, detail-oriented and organized

Please forward an application letter and a copy of your updated CV to kaziafrica2012@gmail.com  Before close of business Friday, 10th November 2012.
 

Please note that applications will be considered on a first-come-first-served basis.
 

“We are an equal opportunity employer”

Business Manager, Co-ordinator - Jobs In Nanyuki Town

1. Volunteer Co-ordinator

• Diploma in Hotel Management.
• Should have a working experience in an Hotel Industry.

2. Business Manager.

• Should posses a university degree in Finance/Accounting ( or an equavalent ).
• Be conversant with Kenyan Employee Law

All interested candidates to send their applications to:

P.o Box 1507 - Nanyuki.

Hotel Jobs In Cyprus

• Chefs.
• Waiters/Waitresses.
• Room Attendants.
• Bar Managers.

The jobs are on a one year contract subject to renewal.

Drop your cv at philadelphia Building 3rd floor room 1, Opposite Afya centre or send  cv's online to jobs@executivestaffing.co.ke

Hotel Vacancies

An Hotel in Busia Town requires:

• Supervisors.
• Cashiers.
• Waiters/Waitresses.
• Housekeepers.
• Cleaners.

All applications to be addressed to The Proprietor, Floman Hotel, P.o Box 247 - 50400, Busia - Kenya.
Email applications to be sent to jumanorina@gmail.com

Data Clerks

Requirements:

• O level Education.
• Computer Literacy.

Send CV's to kaisfn@gmail.com

Massive Recruitment - Poultry Firm Jobs In Kenya

An established poultry industries is looking for highly qualified and experienced individuals to take up the below positions existing in the firm.

A. Group General Manager.

B. Human Resource Manager.

C. Poultry Breeder Farm

1. Breeder farm manager 
2. Veterinary officers (Extension Officers).

D. Chicken Feeds Mill.  

1. Technical manager.
2. Administration manager.
3. Mills supervisors.

E. Chicken Processing Plant.  

1. Plant manager 
2. Plant assistant manager 
3. Plant Processing supervisor.

All interested applicants to send their detailed cv’s and application letters to: 

turnkey@gmail.com

All applications to be addressed to: The Director  and should be received on or before 2^nd November 2012

N/B Kindly quote the position being applied for on the email header.