Position: Customer Service Attendant – 5 Positions
Salary Budget: Kshs 12,766
A
limited company in the petroleum industry is looking to fill the
position of a Customer Service Attendant who will be reporting to the
Supervisor. The position will be based in Nairobi.
Job Purpose/Summary
The
main responsibility is to meet the needs of the customer at the
forecourt through quick and accurate top of the range service within the
station limits and company policy.
Duties and Responsibilities
Housekeeping at the forecourt.
Maintaining
and upholding Total’s Standard Operation Procedures as well as
enhancing Health Safety and Environmental Quality standards as required
by Total (K) Ltd.
Delivering top of the range customer service.
Greet every customer with a smile and attend to all customer needs and
inquiries in a pleasant manner.
Provide customer with products
(fuel, oil,) and services (cleaning of windscreen, checking of water,
oil, tyre pressure levels, and any other queries in a pleasant manner.
Fuel customer vehicles as requested
Collect and account for payment for products sold to customers
Present clean, neat and presentable appearance in uniform at all times while on duty
Carrying
out any other operational functions that may be assigned to you by the
Station Manager and Management from time to time.
Aim for the highest product sales to each customer
Minimum Qualifications
Form 4 KCSE Certificate or Equivalent minimum C.
Certificate of Good Conduct
Pleasant and service oriented personality
Distinguishing Characteristics
Employees
at this level function with the direction of the supervisor, and are
expected to consult with the supervisor in the performance of their
duties.
Work Environment and Equipment
Based outside in the forecourt.
Work in day or night shifts.
Work with fuels and oils.
Work involves much time spent standing.
How to apply:
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 18th June 2013.
Only successful candidates will be contacted. For more vacancies visit our website
www.dorbe-leit.co.ke