Title of Position: Technical Support Officer
Reports To: Technical Support Hub Manager
Location: Nairobi
Background.
The mission of
the international HIV/AIDS Alliance is to support communities in
developingm countries to play a full and effective role in the global
response to AIDS. The Alliance has, over the years, developed and tested
tools, methods and approaches that have been effective is producing
marked result as against the AIDS epidemic.
The Alliance is therefore desirous to make these tools, methods and approaches more readily available to broader communities beyond those that belong to
the nucleus Alliance family through providing technical support to
organizations in using these tools and approaches. The international
HIV/AIDS Alliance is hosted by KANCO.
The international HIV/AIDS Alliance is seeking to employ a suitable person for the Technical Support officer
Job Summary (Purpose of Position)
Responsible
for the coordination and administrative systems supporting the
efficient delivery of technical support and operations of the Hub. These
include supporting in development of Hub technical support areas,
coordinate and technical support assignments and projects, and outputs,
and overall management of the Hub database.
To provide BASIC
quality assurance and technical support in designing and delivering of
technical assignments in the areas of sexual and reproductive health,
including HIV/AIDS programming, SRH integration, and Global Fund (GF)
Grants implementation and documenting/compiling best practices and tool
in these areas. Conduct financial management oversight for consultancy
assignments and projects including ongoing analysis of project
expenditure; provide status reports and disbursement requests to funding
agencies and suppliers in collaboration with the KANCO accounts
department;prepare purchase requisitions and follow up the status of
procurement of services and liaise with the KANCO Accounts department to
ensure creditors are paid.
A. Major duties and responsibilities:
I. Management of technical support delivery
1. Provide support in designing and conceptualizing technical support assignments
including drafting terms of reference for assignments.
2. Undertake to manage technical support identification and delivery processes.
3. Strengthen and ensure adherence to the Hub quality assurance protocols and processes.
4. Manage the Hub Technical Assistance Fund (TAF)
5. Undertake assignment monitoring, follow-up, and feedback management
6. Provide input into Hub annual work plans and other deliverables
7. Lead in the design, implementation and monitoring of the Hub’s comprehensive
Capacity Development Program combining professional development of consultants
and strengthening the capacity of country partners in planning and managing of
technical assistance.
8. Work with the Hub team to undertake a needs assessment of consultant and country
partner capacity strengthening priority requirements
II. Support GF granting and SRH integration related activities
1. In consultation with the Hub Manager, support capacity development of GFTAM
funded programs of work.
2. Identify priority GFATM grantees; design and implement relevant capacity
development initiatives to enhance GFATM grant performance.
3. In consultation with the Hub Manager, develop a pool of consultants to be engaged in
Grant Management Solution (GMS) assignments in the region.
4. Providing technical input and support in the areas of SRH integration and HIV/AIDS
programming, including providing basic quality assurance for assignments in these
areas.
5. Documenting and/or compiling and disseminating SRH/HIV-AIDS best practices
success stories, programing tools and resources.
III. Hub Business Development Support
1. Participate in developing and implementation of the Hub marketing strategy.
2. Conduct continuous market surveys and capture new business opportunities.
3. Support in responding to request for proposals and developing proposals for both short
term and long term projects.
4. Review and updating the Hub team on ongoing business development activities.
5. Strategic selling: Articulate relevant Hub products and services to enhance Hub’s
visibility in the region.
6. Support in developing and managing strategic relationships with Hub partners within
the region.
7. Support in reviewing and revising Hub’s marketing material and tools.
IV. Input and administration of knowledge management activities of T.S Hub
1. Manage the database of the consultants/T.S providers.
2. Input into knowledge management systems of the Hub.
3. Feed the BPU at the Alliance Secretariat with lessons learnt and best practices from the
TS provision in the region.
4. Support the promotion and marketing of the Hub and ensure that the hub is well
branded and the marketing items are available.
V. Administrative Support
1. Provide oversight of administrative processes and systems.
2. Support in reviewing and revising TA and financial management systems and tools.
3. Provide oversight in the administration of contracts with T.S providers and Client
organizations and Service Level Agreements with Alliance Cos/LOs
4. Provide support in assessing security prior to technical support visit.
Person Specification
a) Level of education:
University degree or equivalent in development related disciplines such as public health,
public administration, and other social sciences
b)Special training
Program development and Management
Monitoring and Evaluation
Resource development (mobilization and utilization)
Computer skills
c) Other competencies:
Substantial knowledge of development issues and understanding of the SRH and
HIV/AIDS issues in Eastern and Southern Africa region;
Practical experience in human resources and financial management.
Demonstrated success in identifying, managing, and closing complex, multi-year,
technical proposals for bilateral and multilateral agencies
Past experience managing relationships with funding agencies
Excellent communications and presentation skills, and experience developing funding
proposals
Experience with long-term funding cycles, strategic planning, goal setting, and
performance management
Excellent administrative skills.
Excellent interpersonal skills and the ability to relate to all levels of staff.
Good written and oral communication skills.
Good analytical and problem-solving skills.
Good planning and organizational skills and the initiative to work with minimum
supervision
Must be fluent in English and Kiswahili
Previous work experience with international organizations is an advantage
Job experience:
At least 5 years increasingly responsible experience in the field of project management./relevant work experience
How to apply
Interested
candidates are encouraged to send their application letters with a
detailed CV and expected monthly remuneration indicating the position on
the subject line to reach the address below on or before 22nd June
2013.
Kindly note that only shortlisted persons will be contacted.
Applications to be sent to the Human Resource Office ONLY via email: jobs@kanco.org.
Please do not attach certificates and testimonials at this point.