Job Position: Area Manager - Sales
Department: Franchise Sales & Operations
Reports to: Sales & Operations Manager
Company Description
Sanergy is an award-winning social venture that is rapidly transforming the informal settlements of Nairobi.
We are building a network of local entrepreneurs who run small-scale sanitation centers under the Fresh Life brand.
We sell affordable, accessible and hygienic sanitation services to individuals, who run these facilities as small businesses, thereby making a valuable contribution to their communities and earning a good income.
It’s
a win-win that is spurring the development of Kenya. We have launched
over 180 franchised toilets in Mukuru and Viwandani, and will be
expanding rapidly during the upcoming year.
Role & Responsibilities:
The
objective of this role is to manage the Franchise Sales &
Operations staff (i.e., Sales Associates, Field Officers) for a given
area.
The Area Manager is responsible for the development and performance of all franchise-related activities in the assigned area.
As
the Area Manager, you supervise, manage and coach your team and provide
leadership towards the achievement of sales growth and operational
sustainability in line with company vision and goals.
Additionally,
the candidate will support the development of sales training,
materials, and strategy for the entire Sales & Operations Team.
Some key duties/responsibilities of the Area Manager include:
Sales Management
Develop and execute strategies to expand the customer base in the assigned sales area
Initiate and coordinate structured execution of action plans to penetrate new markets
Maintain highly-detailed record keeping processes for sales & operations, and ensure constant, pro-active implementation
Provide accurate forecasts and reports on activity and sales & operations performance
Monitor customer preferences to determine focus of sales efforts
Take an active role in the sales process from qualifying leads to closing the sale
Oversee creation and implementation of sales material
Meet established sales targets, goals, and quotas
Meet established customer satisfaction and retention levels
Team Management
Manage team to ensure satisfaction and success of customers / franchisees
Participate in recruitment and selection of Sales Associates and Field Officers
Supervise and develop Sales Associates to continually improve sales performance
Conduct regular training, coaching, and counselling with Sales Associates to build motivation and selling skills
Who we are looking for
Proven track record of managing and driving a sales team
Proven ability to use CRM technology (e.g., Salesforce)
Proven track record of achievement of targets
Proven experience in selling goods that cost approx. KES 50,000
Extensive sales experience, at least 2 years
Highly detail-oriented and process-oriented
Experience working in informal settlements
Ability to develop and manage consistent processes
Ability to effectively communicate at all levels
Ability to build relationships
Strong team player
Strong computer skills
Fluent English and Kiswahili
Precision in your work, self-driven, proactive, passionate and positive
University degree
Coaching skills
Availability
The
Area Manager will be expected to work a standard workweek of 40 hours
and will occasionally be required to work in the evenings and on
weekends.
What We Offer
We
offer a challenging position within a multicultural and dynamic
start-up company, selling a product and service that makes a significant
positive impact, and working with a highly motivated team who is
passionate about the cause.
To Apply
If you are interested and believe you possess the necessary skills and background, please submit your cover letter and CV to http://www.jobscore.com/jobs/sanergy/list